Frequently Asked Questions
Pricing
Foster Accountability is committed to providing a useful product at an affordable price. Enjoy free access to the Foster Accountability app for a two-month trial. We're confident you'll see improvements in your daily life and tracking efforts right away, which will lead you to subscribe.
Free download -
Download the app for free from the App Store or from Google Play.
Free trial -
Try Foster Accountability for free for 2 months. Bio Relatives that you invite will get the app for free. If you find that the app does not meet the your needs, you can cancel your free trial anytime and never pay a dime.
Affordable Pricing -
After your free trial ends, you will be able to choose from one of our affordable payment plans:
* Monthly: $9.99 / month
* Annual: $99.99 / year
The above pricing is for the US, in USD. Apple and Google may charge different pricing in other markets.
Our payment plans cover you & all of the Bio Relatives they you invite. The Foster Parent pays for the subscription and is the holder and owner of the app. Bio Relatives have limited access of what they can view inside of the app.
Subscriptions & Cancellations
How to cancel on iCloud -
Here's how you can cancel your subscription with iTunes:
* Go to your phone’s Settings -> iTunes & App Stores -> select your Apple ID and tap “View Apple ID” -> Subscriptions.
* From there, you can see all the subscriptions that you have, and cancel the ones you don’t want.
* Find the Foster Accountability subscription, and cancel it.
How To Cancel Free Trial on iCloud -
Cancel your free trial with iCloud, so that they don't charge you in 2 months. (Only you can cancel your free trial. Apple does not allow Foster Accountability to start or stop subscriptions).
Here's how you cancel your free trial:
* Go to your phone’s Settings -> iCloud & App Stores -> select your Apple ID and tap “View Apple ID” -> Subscriptions.
* Find the Foster Accountability subscription, and cancel it.
How To Cancel Your Subscription on Google Play -
Here's how you can cancel your subscription on Google Play:
* Launch Google Play with the same email that you use for your Foster Accountability account
* Tap on the hamburger menu in the upper left
* Tap on "Subscriptions". From there, you can see all of your current subscriptions and cancel the ones you don't want.
* Find the Foster Accountability subscription, and cancel it.
This also works if you want to cancel your Free Trial.
Bio Relative Invitations
My Bio Relative uses Android. Can I invite them? -
Of course! We provide the same experience on our Android app as we do on our iOS app.
What can Bio Relatives see and do in the app? -
Bio Relative can:
- create events & view events that they are invited to
- add & view photos that are shared with them; and
- send and receive messages.
They can see, but not add, edit or delete the children they are attached to and the caseworkers contact information.
They can update their profile.
They can not manage the Foster Accountability subscription.
How does Bio Relative invitations work? -
Once you have added a child you’ll notice a person with a plus sign icon (pic of icon). Clicking this will bring up a screen for you to enter an email address. Once you enter the email address Foster Accountability will send an email invitation with an invitation code. The Bio Relative will need to download the app and enter the invite code. They will then be asked to create an account but using the same email address that you invited them with and creating a passcode. Once the account is created they will need to add there First & Last Name. They will now see their child’s profile and they will see you in the list of caregivers that they can send messages to.
How many Bio Relatives can I add? -
There is no limit to the numbers of Bio Relatives that you can add. Add as many as you like.
